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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Deborah Williams

Deborah Williams

November 5, 2025

5  out of  5
rating by Deborah Williams
"Absolutely outstanding. Logan was very helpful in explaining the policies' coverage. He also suggested changes that was in our best interest He was very patient with all our questions and concerns. Extremely quick on responding. Extremely comfortable with our decisions"
We responded:
"Thank you Deborah!!"
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Jeff Hunter

October 28, 2025

5  out of  5
rating by Jeff Hunter
"Spoke with Jonathan about a quote on just full coverage car insurance. He had a quote to me in 10 minutes. It was 70$ cheaper and that price included 125,000 life insurance policy. 5 stars all day."
We responded:
"Thanks Jeff!"
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Lance Sceroler

October 28, 2025

5  out of  5
rating by Lance Sceroler
"Jonathan and his team did a great job of explaining my new insurance coverages to me. I am so glad that I switched to Jonathan office. Highly recommend Jonathan and his team"
We responded:
"Thank you Lance!"
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Logan Holmes

October 28, 2025

5  out of  5
rating by Logan Holmes
"Incredible staff and agent, they made life insurance simple and easy for me!"
We responded:
"Thank you!"
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Andrew Baldwin

October 28, 2025

5  out of  5
rating by Andrew Baldwin
"Great office, great people"
We responded:
"Thank you!"
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Brett Gerhart

October 24, 2025

5  out of  5
rating by Brett Gerhart
"These guys and gals are absolutely outstanding! They will go above and beyond to make sure your needs are met. They helped with all of my policy needs and made sure my claims were handled stress-free from start to finish! I have dealt with several insurance companies through my work and personal life over the years and these guys are hands down the best!"
We responded:
"Thank you Brett!"
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Margaret Baggett

August 6, 2025

5  out of  5
rating by Margaret Baggett
"We had the best experience in recently changing our insurance coverage for our home and autos! Logan was so very helpful, was very knowledgeable, and answered all our concerns / questions! If you’re looking for a new agent, you’ll be very pleased with this office!"
We responded:
"Thank you Margaret!!"
Profile photo of Gail Lee

Gail Lee

July 30, 2025

5  out of  5
rating by Gail Lee
"I have had several vehicles insured thru State Farm and they are awesome. They have always been there for me. I appreciate Jonathan Johnston and his crew here in Florence Ms. Give them a call and let them give you a quote."
We responded:
"Thank you Gail, we appreciate your business!"
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Tecia Moore

July 22, 2025

5  out of  5
rating by Tecia Moore
"They are always helpful and best prices!"
We responded:
"Thank you Tecia!!"
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Lisa Little

June 18, 2025

5  out of  5
rating by Lisa Little
"Best agent/person in the business! Highly recommend!"
We responded:
"Thank your Mrs Lisa!!"
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Tim Gilbert

June 10, 2025

5  out of  5
rating by Tim Gilbert
"Great customer service easy to work with."
We responded:
"Thank you Tim!"
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Jon Hutzel

May 21, 2025

5  out of  5
rating by Jon Hutzel
"Best price and coverage for insurance I found when I bought my truck. Then after doing some research on how they handle claims, I went with State Farm."
We responded:
"Thank you Jon, we appreciate your business!"
Profile photo of Alyssa Gray

Alyssa Gray

May 20, 2025

5  out of  5
rating by Alyssa Gray
"Jonathan Johnston - State Farm Insurance Agent is the best agent around. Jonathan, and his staff, truly care about their customers and help them when the need arises. Choose Jonathan Johnston - State Farm Insurance today!"
We responded:
"Thank you Alyssa!"
Profile photo of Gigi Blackwell

Gigi Blackwell

April 7, 2025

5  out of  5
rating by Gigi Blackwell
"Lanie recently helped me switch my auto insurance to a different vehicle. She was so efficient and helpful AND quick to get it all done for me. I have auto and home owners policies with this office and highly recommend them. They’re the best!"
We responded:
"Thank you for your review Mrs. Blackwell, we value all of our customers and love to have your business!"
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Hannah Sandifer

March 28, 2025

5  out of  5
rating by Hannah Sandifer
"Very professional and helpful. Answered all of my questions."
We responded:
"Thank you for your time to review it really means al ot to us! "
Profile photo of Hannah Sandifer

Hannah Sandifer

March 28, 2025

5  out of  5
rating by Hannah Sandifer
"Very professional and helpful. Answered all of my questions."
We responded:
"Thank you for your time to review it really means al ot to us! "
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tailynn remmel

March 28, 2025

5  out of  5
rating by tailynn remmel
"Lanie is great and super helpful!!"
We responded:
"Thank you for your review! "
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Haley Manor

March 28, 2025

5  out of  5
rating by Haley Manor
"Great agent, awesome staff!"
We responded:
"Thank you for your review!"
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Katie Ritchie

March 28, 2025

5  out of  5
rating by Katie Ritchie
"Lanie is absolutely amazing to work with! She was thorough and she was so genuine, and great to talk to!"
We responded:
"Thank you so much for your review! We value your kind words and support!"
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Mary Weber

March 28, 2025

5  out of  5
rating by Mary Weber
"I’ve been using Jonathan’s firm for 4 years now and I have never had a negative experience. Everyone has always been so welcoming, helpful, and so very kind! Lanie typically helps me when I call for help, and she’s the kindest person and makes sure I understand everything that is happening with my policies. I promise you won’t be disappointed with Jonathan’s firm."
We responded:
"Thank you so much for your kind words! We value all of our customers and appreciate your business!"
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griffin berch

February 28, 2025

5  out of  5
rating by griffin berch
"Lanie and Logan are extremely helpful with anything I need!"
We responded:
"Thank you for your review! "
Profile photo of Aron sanders

Aron sanders

February 19, 2025

5  out of  5
rating by Aron sanders
"State Farm is a great company to deal with. The staff is friendly kind and very easy to work with"
We responded:
"Thank you Aron!!"
Profile photo of Terry Hilton

Terry Hilton

January 29, 2025

5  out of  5
rating by Terry Hilton
"We had been looking for an insurance company with great service, professional staff and reasonable coverage and found a gem. Logan is a great agent to work with. He helped get our accounts transferred and reworked our auto, motorcycle and homeowner coverage. Logan helped us review our policies and saved a little money in the process while keeping great coverage. Lanie is exceptional. When we were trading cars and needed information, she delivered it electronically seamlessly to the dealership. They were impressed and appreciative. Just absolutely flawless. As you walk in you will probably see her first thing - but don't be misled. She can help dig into your policy and answer any questions you have and resolve it as you sit along side her. Just two great agents. We are very pleased. Well done."
We responded:
"Thank you Terry, we appreciate you!!"
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Amy Moore

January 22, 2025

5  out of  5
rating by Amy Moore
"Always helpful"
We responded:
"Thank you Amy! "
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Jean Kennedy

January 22, 2025

5  out of  5
rating by Jean Kennedy
"Very professional and accommodating. Good insurance experience"
We responded:
"Thank you Jean! We value you along with all of our other customers! "